• How to create a listing?

  To create a listing, follow these simple steps: Click on the "Create a listing" option. Select the type of listing you wish to add: sale or donation. Fill in the various categories and add photos. ![](https://storage.crisp.chat/users/helpdesk/website/20890e614046f800/capture-Few readers

• How to update a listing?

  As a seller, you can access all your listings by going to the "My Listings" section. Here, you will find a list of your listings along with their current status. To find a specific listing, use the search bar by entering information from the listing's title or description. Once the listing is located, click on "Manage" to display the listing details. ![](https://storage.crisp.chat/users/Few readers

• How to hand over an order ?

  How to perform in-person collection using the buyer’s collection code? To perform an in-person collection, follow these steps: Click on "Make an handover" to start the process. ||| Note: On the mobile version, this interface is accessible by pressing the symbol at the top right of the screen. Upon presentation of the buyer's ID, enter the 4-letter collection code they receiFew readers

• How to access my sales and delivery information?

  As a seller, you can access the list of your sales. Click on the "My Sales" tab. Here, you will find all completed sales along with their respective status. Click on the arrow to the right of the item. A dropdown menu will appear, giving you access to specific information related to this sale. This includes: *Few readers

• How to communicate with the buyer after an order?

  If you have already started a conversation with the buyer, go to the "My Conversations" tab by clicking on the chat icon located at the top right of your screen. Here you will find all conversations with buyers for each sale. || If you have multiple sales with the same buyer, each order will have its own conversation to avoid any confusion. It is also possible to enable browser notifications byFew readers

• How to invite a collaborator / buyer from my Admin account?

  Go to "My Space". In the menu on the right, click on "My Users". Enter the email address of the person you want to invite, then click "Invite".Few readers