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Buyer Space
Manage your orders, track your purchases, and access your invoices.
Add, manage, and finalize your purchases on the platform
Adding items to the cart How the cart works Payment for my cart Selecting or modifying the collection slot Easily search for products using one of the following methods: Homepage: The most interesting products are displayed on the homepage. By clicking on a category in the top menu, you can perform a broad search and refine your results using the filtering options. Search bar: Use the
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Documents, process, and transport for a successful in-person collection.
Documents required for in-person collection How to find my collection code In-person collection process Transport and handling during in-person collection Additional item purchases during the in-person collection slot To complete an in-person collection, it is essential to present your collection code and an ID. If delegat
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How to communicate with the seller after an order?
To contact the seller, go to the "My Conversations" tab by clicking on the chat icon located at the top right of your screen. Here you will find all the conversations with the sellers responsible for your orders. If you have multiple orders with the same seller, each order will
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As a collaborator, I did not receive an email, how do I log in?
First, please check your email inbox to make sure you have received the invitation email with the link to access the platform. Click on the link to sign up. Fill out the form and sign up! (https://storage.crisp.chat/users/helpdesk/website/20890e614046f800/info-en1dcx
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