> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.circularplace.fr/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to recover my password?

1. Go to the platform.

[How to log in to the platform](https://support.circularplace.fr/en/article/comment-se-connecter-sur-la-plateforme-hmkaff/)


2. Click on "Forgot Password"

![](https://storage.crisp.chat/users/helpdesk/website/20890e614046f800/1-en_1uzm0no.png)


3. Enter your email to recover your password

![](https://storage.crisp.chat/users/helpdesk/website/20890e614046f800/2en_rmjkxg.png)


4. You will receive an email with all the instructions to recover your password and log in.

||| If your username is not recognized, double-check that you are already registered. If you are, please contact us through the online messaging system.